DAS Support

Be Sure To Include In The Ticket:
A Phone Number & Times To Receive A CallBack 

 For urgent after-hours support after normal business hours,

 

Please contact the DAS Help Desk at 813-606-4345

 

  • Please note this line is only to be used for critical issues that require immediate assistance, such as:
    • Issues impacting patient care or safety
    • System outages
    • Connectivity issues that significantly impact normal operations, such as getting locked out of your MFA or Epic account

 

For non-urgent issues that can wait for normal business hours, please file a DAS Support Ticket.

 

Did you try restarting or rebooting first?  

 Restarting could save you a lot of time and can fix it 80% of the time

 

To Submit a Standard IT Request

Detailed tickets help us help you faster

Where Do I Find My Computer ID?

E-mail address: Support@dasmsp.com

Why Should I Restart?

Did you try to RESTART your computer first?
Solves 80% of the Printer, Web Login, Sluggishness, and When it's a Full Moon too
If your computer has been on for more than a week, try a RESTART/REBOOT:) 

E-mail address: Support@dasmsp.com