Did you try to RESTART your computer first?
You Should Restart Your Desktop Computer Every Day, or At Least Once a Week

 

Solves 80% of the Printer, Web Login, Sluggishness, and When it's a Full Moon too
If your computer has been on for more than a week, try a RESTART/REBOOT:) 

Call: 813-606-4345. 

Email:  Support@dasmsp.com

 For urgent after-hours support after normal business hours,

 

Please contact the DAS Help Desk at 813-606-4345

 

  • Please note this line is only to be used for critical issues that require immediate assistance, such as:
    • Issues impacting patient care or safety
    • System outages
    • Connectivity issues that significantly impact normal operations, such as getting locked out of your MFA or Epic account

 

For non-urgent issues that can wait for normal business hours, please file a DAS Support Ticket.

 

How to Submit a DAS Ticket

1 - Download and Open the Ticket Template

 

2 - Open Email Application for DAS Support

 

 

4 Paste the Copied Information into Your Email

Where Do I Find My Computer ID?

E-mail address: Support@dasmsp.com

Be Sure To Include In The Ticket What Times and 
A Phone Number To Receive A CallBack
 -If not, you will play phone tag all week :) 

Why Should I Restart?

Did you try to RESTART your computer first?
Solves 80% of the Printer, Web Login, Sluggishness, and When it's a Full Moon too
If your computer has been on for more than a week, try a RESTART/REBOOT:) 

E-mail address: Support@dasmsp.com

Click Here to Auto Launch Your Email for DAS Support