EPIC Remote Access Requests

 

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1 ) EPIC Remote Access Request Form - Instructions

 

2) Download EPIC Remote Access Request Form

3) Sign, then submit your signed form to the EPIC Support ticketing system

 

4) Wait 5-7 Business Days to Receive Approval

 

5) Register Your Phone with MS Authenticator & Your Community-Health account

 

6) Try the New Weblinks to Access EPIC Remotely or Troubleshoot

 

7) Download Citrix (For Non-Mnhc Laptops Only)

 

If you are running a Citrix version older than 1 year as of 2025, you may experience login failures. I suggest downloading the most recent.

 

 

 

Do I Need DUO Mobile or MS Authenticator?