How to Connect to EPIC

The links to Acess EPIC are Very Specific and based on your LOCATION.

Connection Errors are usually due to the wrong link being used.

Second Most common issues is using an Outdated Citrix version.

Below are Step-by-Step Guides for Remote and Onsite Connection

Remote or Off-Site Connection

MNHC or On-Site Connection

These errors are typically encountered when connecting to EPIC -
Remotely and do not occur when connecting on-site at MNHC.

You have typed in your MNHC credentials.

This error occurred because an incorrect link was used to establish the connection.
The remote user attempted to log in using the On-Site EPIC

link instead of the remote access link.
Please double-check that you are using the correct link provided above when connecting.

To Switch Accounts, Retry to Log In

Either refresh your browser or close and Retry

How to Log in Correctly

Citrix Receiver is an Outdated Version and will not work.

Uninstall and Install with 2402 Version

Citrix Workspace Version Issue for MAC
Older Citrix installs cause this exact error.
Install the latest Citrix Workspace for macOS