Guides & Help

Sorted By Category

EPIC	All Resets
EPIC	Citrix-EPIC How to Connect - For Users
EPIC	Citrix-EPIC Connection Errors For Users
EPIC	Citrix-EPIC Errors For DAS Technicians
EPIC	EPIC - Print to PDF
EPIC	EPIC - Printing Issues - Cannot Print
EPIC	EPIC - Reset Passwords
EPIC	EPIC Email Notice for Password Change
EPIC	EPIC Printing Issues - Cannot Print
EPIC	EPIC Support & Help
EPIC	Go Daddy Error with EPIC For MAC
EPIC	Go Daddy Error with EPIC For Windows
EPIC	Imprivata Card Registration for Computer Login
EPIC	Imprivata -How Log OUT of EPIC without a Card
EPIC	Imprivata Rx Prescribing Mobile App
EPIC	Phone Apps for EPIC & Mobile Device
EPIC	Remote Access Request
EPIC	Resets for EPIC Accounts
EPIC	Reset-Unlock EPIC Accounst

Mobile -Phone-Remote	Cell Phone Apps, Outlook - Teams
Mobile -Phone-Remote	Citrix Download
Mobile -Phone-Remote	Citrix-EPIC Connection Errors For Users
Mobile -Phone-Remote	Citrix-EPIC Errors For DAS Technicians
Mobile -Phone-Remote	Citrix-EPIC How to Connect - For Users
Mobile -Phone-Remote	DUO - Register - Troubleshoot & Connect to FortiClient
Mobile -Phone-Remote	DUO Download
Mobile -Phone-Remote	FortiClient VPN - How to Configure / Troubleshoot Settings
Mobile -Phone-Remote	FortiClient VPN - How to Download
Mobile -Phone-Remote	Go Daddy Error with EPIC For MAC
Mobile -Phone-Remote	Go Daddy Error with EPIC For Windows
Mobile -Phone-Remote	Imprivata Rx Prescribing Mobile App
Mobile -Phone-Remote	Microsoft Authenticator Download
Mobile -Phone-Remote	Microsoft Authenticator Setup Steps
Mobile -Phone-Remote	Mobile Apps - Haiku and Imprivata Rx Prescribing
Mobile -Phone-Remote	Phone (Cell) New & 2MFA Reset
Mobile -Phone-Remote	Remote Access Request
Mobile -Phone-Remote	Resets for Passwords-Cell Phone-2MFA-Locked Out
Mobile -Phone-Remote	VPN or EPIC Remote Access Form
Mobile -Phone-Remote	VPN or EPIC Remote Access Form Instructions

OutLook or Web	Cell Phone Apps, Outlook - Teams
OutLook or Web	Chrome Bookmark Sync
OutLook or Web	Create Gmail Account
OutLook or Web	Email on the Web - How to Log Into Outlook
OutLook or Web	Email SPAM Reporting
OutLook or Web	Encrypted Emails - How to Receive
OutLook or Web	Encrypted Emails - How to Send
OutLook or Web	Error When Logging Into Office Software
OutLook or Web	How To Log into MNHC Website
OutLook or Web	Office-Outlook Software Error When Logging In
OutLook or Web	Outlook Not Working After Password Change
OutLook or Web	Outlook on the Web - How to Log Into Outlook
OutLook or Web	Outlook or Teams Mobile Apps Installation
OutLook or Web	Outlook: Create a Shortcut to Classic Outlook
OutLook or Web	Outlook: How to Switch from New Or Classic
OutLook or Web	Safe Sender or White List an Email Address
OutLook or Web	SPAM Email Reporting

Errors	Citrix-EPIC Connection Errors For Users
Errors	Citrix-EPIC Errors For DAS Technicians
Errors	Connection Errors - EPIC - For Users
Errors	DUO - Register - Troubleshoot & Connect to FortiClient
Errors	FortiClient VPN - How to Configure / Troubleshoot Settings
Errors	Go Daddy Error with EPIC For MAC
Errors	Go Daddy Error with EPIC For Windows
Errors	Office-Outlook Software Error When Logging In
Errors	Outlook Not Working After Password Change
Errors	Password Resets
Errors	Phone (Cell) New & 2MFA Reset
Errors	Resets for EPIC Accounts
Errors	Resets for MNHC Accounts
Errors	Resets for Passwords-Cell Phone-2MFA-Locked Out
Errors	Reset-Unlock EPIC Accounst

Training	All Resets
Training	Cell Phone Apps, Outlook - Teams
Training	Computer ID, How To Find
Training	Computer Restart-Reboot, How To
Training	Cybersecurity Training - How to Log Into
Training	DAS Ticket - How to Submit
Training	How To Log into MNHC Website
Training	Microsoft Authenticator Download
Training	Microsoft Authenticator Setup Steps
Training	MNHC Website - SharePoint - How to Log Into
Training	New Hires Steps for Onboarding - for Managers
Training	Password Resets
Training	Restart-Reboot Computer, How To
Training	Training and Onboarding New Users

Printing	Black & White Printing At Shotwell-How To
Printing	Color Printing At Shotwell How To
Printing	EPIC - Print to PDF
Printing	EPIC - Printing Issues - Cannot Print
Printing	Print to PDF In EPIC
Printing	Printer ID, How To Find
Printing	Printer, Order More Toner
Printing	Printer, Toner Change - Large Xerox
Printing	Printing - How to Hold Print Jobs

Software	Citrix Download
Software	FileZilla - Setup
Software	FortiClient VPN - How to Configure / Troubleshoot Settings
Software	FortiClient VPN - How to Download
Software	Hiring Managers Information on New Hires
Software	Imprivata Card Registration for Computer Login
Software	Imprivata Rx Prescribing Mobile App
Software	OneDrive - How to Log into your Account
Software	Temperature VFC 400 Data Loggers Installation

Advanced	Create Gmail Account
Advanced	Dual Monitors Support
Advanced	How to Make Adobe Your Default PDF Reader
Advanced	How to Make Chrome Your Default Browser
Advanced	How To Switch To Classic Outlook
Advanced	Why Should I Restart My Computer Every Week?

Advanced	Computer Sync - Desktop and Bookmarks
Advanced	OneDrive Setup for Desktop Sync
Advanced	Chrome Bookmark Sync

Advanced	ITelegan Agent Removal - ITAgent
Advanced	Temperature VFC 400 Data Loggers Installation
Advanced	Topaz Signature Pad Settings
Advanced	Xerox Desktop Scanner – Scan Repair Guide
Advanced	Go Daddy Error with EPIC For MAC
Advanced	Go Daddy Error with EPIC For Windows
Advanced	Temperature VFC 400 Data Loggers Installation

1st Page

4-18-2025

Updated:

5-21-2025

6-7-2025

6-14-2025.

7-15-2025

11-29-25

Reboot Once A Week

Greg Tremo - Webmaster - DAS IT Systems Engineer Hey Lady Productions